Travu
Terms of Use
These terms govern your access to and use of Travu. By using the service, you agree to them.
Last updated: June 5, 2026
Eligibility & accounts
You must be able to form a binding contract to use Travu and to make bookings. You are responsible for the accuracy of the information you provide and for keeping your account credentials secure. You are responsible for activity that occurs under your account.
Bookings & payments
- Travu facilitates bookings with third-party travel suppliers. Your reservation is also subject to the supplier's own terms and fare or rate rules, shown before you pay.
- Prices, availability, taxes, and fees are confirmed at checkout. You authorise the charge shown for your booking.
- You are responsible for meeting travel requirements, including valid documents — see Travel documents.
Cancellations & refunds
Changes, cancellations, and refunds follow the terms of the fare, rate, or rental you booked and our Refund basics.
OneToken rewards
Participation in OneToken is subject to its program terms, including how value is earned, redeemed, and adjusted. See OneToken.
Acceptable use
- Do not misuse the service, attempt to disrupt it, or access it through unauthorised means.
- Do not scrape, resell, or use the service for fraudulent or unlawful purposes.
- Do not infringe the rights of Travu or others.
Intellectual property
Travu and its content, branding, and software are owned by Travu or its licensors and are protected by law. We grant you a limited, personal, non-transferable licence to use the service as intended.
Disclaimers & liability
The service is provided “as is” without warranties of any kind to the extent permitted by law. Travu is not liable for the acts or omissions of travel suppliers, and our liability is limited to the maximum extent permitted by applicable law.
Changes, governing law & contact
We may update these terms and will revise the date above when we do. These terms are governed by the laws applicable in our place of operation, without regard to conflict-of-laws rules. Questions? Email legal@travunow.com. This template is provided for information and is not legal advice.